Cookie & Privacy Information

Cookie Policy

What are Cookies?


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. See below for details on what information is collected by cookies and how we use that information.

What types of cookies are used on The Reading Shepherd website?


We use the following types of cookies:

Session cookies

  • Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Necessary cookies

  • Necessary cookies are strictly necessary for the operation of a The Reading Shepherd website. They enable you to navigate around the site and use our features.

No other types of Cookie are currently used with the The Reading Shepherd website.



Privacy Policy

This Privacy Policy provides information on how The Reading Shepherd manages personal information collected through this website.

The Reading Shepherd realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used, and stored in accordance with the National Privacy Principles set out under the Federal Privacy Act 1988.

What is 'personal information'?

'Personal Information' is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.

Use and disclosure of personal information

Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.

Personal information may need to be disclosed to external service providers engaged by The Reading Shepherd in order for those service providers to fulfil their service obligations to us. For example:

  • IT service providers who assist in managing The Reading Shepherd website, servers and networks may need to access client data to maintain the servers and networks
Where personal information is disclosed to an external party, The Reading Shepherd will take steps to ensure that the external party treats such information confidentially and in accordance with the Federal Privacy Act 1988.

Email Communications

If you have registered through our website to receive email communications from us, we may use your contact details to send you further information about our services or to confirm appointment bookings or learning schedule reminders.

However, you may at any time opt out of receiving such materials by emailing admin@thereadingshepherd.com.au We will then remove you from our contact list.

Accessing and Correcting Personal Information

You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.

If any personal information we hold about you is not accurate, complete, or up to date, please let us know and, in most cases, we will use all reasonable efforts to update the information.

Personal information security

Reading Shepherd is committed to keeping the data you provide to us secure, and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Changes to our privacy policy

From time to time, it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.